Privacy & Accessibility

Rotmina is committed to protecting the privacy of our customers and the personal information collected through our website. This Privacy Policy explains how we collect, use, process, and safeguard your information.

Information Collected

The website may collect the following information:

  • Personal details: full name, email address, phone number, shipping address

  • Order and payment information (if stored on our system)

  • Files, images, or content uploaded by the site owner (not by the customer)

Use of Information

Collected information is used for the following purposes:

  • Processing and fulfilling orders

  • Providing customer support and services

  • Sending updates about orders, newsletters, and promotional offers

  • Analyzing and improving the website experience

Sharing Information with Third Parties

To complete orders and provide services, your information may be shared with third parties, such as:

  • Payment processing companies for secure transactions

  • Shipping companies for order delivery

  • External service providers for website management and experience enhancement

We do not share personal information for advertising or sales purposes without prior consent.

Customer Rights

Customers have the following rights:

  • To request a copy of their personal data

  • To update or correct inaccurate or outdated personal information

  • To request removal from mailing lists or marketing communications

  • To request full deletion of personal data (in accordance with applicable law, including GDPR for EU residents)

Data Retention

Information is stored securely according to industry standards. We maintain confidentiality and protect data from unauthorized access, alteration, or disclosure.

GDPR Compliance

For customers in the European Union, Rotmina complies with the General Data Protection Regulation (GDPR). EU residents have the right to:

  • Access, correct, or delete their personal data

  • Restrict or object to the processing of their data

  • Withdraw consent at any time for data processing and marketing communications

Security Disclaimer

Despite efforts to protect your information, absolute security cannot be guaranteed against unauthorized access or misuse by third parties.

Contact

Email: Brand@rotmina.com

Phone: +972-55-994-6060

Sincerely, Rotmina

Accessibility Statement

Rotmina is an Israeli fashion brand committed to providing an accessible and user-friendly browsing experience for all customers, including people with disabilities. Accessibility is a core value, and we strive to ensure that everyone can use our website effectively, in accordance with the Equal Rights for Persons with Disabilities Regulations (2013) and Israeli AA-level accessibility standards.

Accessibility Features

The website includes various accessibility adaptations, including:

  • Supports all standard browsers (Chrome, Firefox, Safari, Edge, Opera)

  • Keyboard navigation (TAB moves to the next element, ENTER activates links)

  • Clear and hierarchical content structure using headings, paragraphs, and lists

  • Readable text and simple language

  • Color contrast optimized for users with visual impairments

  • Text descriptions (alt text) for images and graphical elements

  • Responsive design for various screen resolutions

  • Controls to play/pause galleries and videos

  • ARIA support for screen readers

  • Accessible menus, forms, and navigation components

Additional Adaptations for Users with Visual or Hearing Impairments:

  • Text resizing using CTRL + "+" / CTRL + "-"

  • Compatible with screen readers and voice recognition software

  • The website does not include flashing or blinking content

Accessibility Limitations

We make every effort to ensure that all pages of our website are fully accessible. However, some pages or components may not yet be fully accessible. Additionally, third-party content embedded on the site may not be completely accessible

Encountered a Problem

We're here to help!

If you experience difficulty using the website or have suggestions for improvement, please contact us:

Email: Brand@rotmina.com

Phone: +972-55-994-6060

Customer service hours: Sunday–Thursday, 10:00–16:00

Best regards, Rotmina